Shipping Policy
Shipping Policy
At TopForSales.com, we strive to provide a smooth and efficient shipping experience. Please read our policy carefully to understand how we handle order processing, delivery, and other shipping-related matters.
Order Processing
Orders are processed within 1-3 business days (Monday–Friday, excluding holidays)
Once your order is confirmed, you will receive a confirmation email with your order details
During peak periods or unforeseen circumstances such as supply chain disruptions, processing may take longer
Shipping Methods & Delivery
Standard shipping is estimated to arrive within 10-20 business days, depending on the destination
Delivery times may vary due to customs processing, holidays, extreme weather, or other external factors beyond our control
A tracking number will be provided for most orders, allowing customers to track shipments via the carrier's website
Shipping Costs
Orders over a qualifying amount may be eligible for free standard shipping
For orders that do not qualify for free shipping, the shipping fee will be calculated at checkout
Lost, Delayed, or Damaged Shipments
We work with reliable carriers to ensure timely delivery, but delays or losses may still occur
If your package is significantly delayed beyond the estimated timeframe, please reach out to us through our [Contact Page] for assistance
If a package is lost in transit, we will investigate the issue with the carrier and either replace the item or issue a refund if confirmed as lost
If your package arrives damaged, please contact us within 48 hours of delivery through our [Contact Page] with photos of the damage so we can review your claim and offer a replacement or refund
International Shipping
We ship to selected international destinations, and delivery times and costs vary by location
Import duties, taxes, and fees are the responsibility of the customer and are determined by customs regulations in the destination country
International shipments may experience delays due to customs clearance, and we are not responsible for such delays
Returns & Refunds for Shipping Issues
If an order is returned to us due to incorrect address information or failure to collect the package, the customer may be responsible for additional shipping fees
If your order is significantly delayed beyond the estimated timeframe and remains undelivered, you may be eligible for a refund or reshipment
If an item arrives damaged due to shipping, please report it within 48 hours with photographic evidence via our [Contact Page]
Contact
For any questions or concerns regarding shipping, please visit our [Contact Page]
We appreciate your trust and aim to provide a reliable and hassle-free shipping experience. Thank you for choosing TopForSales.com!